// Portfolio — 2026

Kartini Cooper

Turning complexity into clarity — building the governance, rhythms, and delivery structures that help organisations move faster with confidence. Especially now, when AI is reshaping how work gets done.

Customer satisfaction — Atlassian Procurement 0%
Procurement Intake Platform · 2022–2024
Initiatives prioritised — CI Centre of Excellence 0
Atlassian · In first 6 months
30%Reduction in meeting time · Ways of Working
10+ YearsFintech · Tech · Gov · Aviation · Banking
EducationMBA · University of Sydney · PRINCE2 · CSPO
StatusAvailable now · Melbourne & Remote
01Atlassian
02Commonwealth Bank
03Qantas
0486400 · NAB
05UTS
06Roads & Maritime NSW
07Lloyds Bank UK
08MBA · USyd
09PRINCE2 · CSPO · Scrum
10AI Fluency · Design Thinking
11AgileAus26
01Atlassian
02Commonwealth Bank
03Qantas
0486400 · NAB
05UTS
06Roads & Maritime NSW
07Lloyds Bank UK
08MBA · USyd
09PRINCE2 · CSPO · Scrum
10AI Fluency · Design Thinking
11AgileAus26
01 —

About

Melbourne, AU

Structure for
the complex.
Clarity for
what matters.

A decade of experience spanning big tech, fintech, government, aviation, and banking. My superpower is bringing coherence to environments where strategy, operations, and people need to move together — but don't yet.

The organisations that get the most from AI are the ones who first understand the human problem they're solving. Technology is a tool, not an answer.

MBA-qualified and returning in 2026 after a deliberate career break — completing advanced certifications in Design Thinking, Business Analysis, AI Fluency, and a Start-Up Pre-Accelerator programme.

Big TechFintechGovernmentAviationBankingStartup

// Career timeline

2021–26
MBA · Career Break · Certifications
University of Sydney · Various
→
2021–25
Program Manager, Procurement CoE
Atlassian
→
2019–21
Senior Project Manager
University of Technology Sydney
→
2019
Project Manager
Qantas
→
2018–19
Project Manager
Commonwealth Bank of Australia
→
2017–18
Senior Project Coordinator
86400 (acquired by NAB)
→
2015–17
Project Coordinator
Roads & Maritime NSW · Lloyds Bank UK
→
02 —

Selected Work

4 Case Studies
Project 01
Atlassian Platform Design AI & Automation
Procurement Intake Platform
Atlassian · 2022–2024
84% customer satisfaction
improvement
The problem
Procurement operated across fragmented channels — sourcing, supplier risk, contracting, and operations all in separate inboxes. No source of truth. Teams frustrated, turnaround slow, visibility near zero.
My approach
Designed and launched a unified intake platform consolidating four workflows — centring the design process on customer pain points first, before touching any tooling.
🔍Map
⚙️Design
🔄Iterate
✅Launch
What changed
CSAT jumped 84%. Operational turnaround significantly faster. Teams had visibility they'd never had. The platform became the model for how procurement could scale globally.
BeforeLow
After+84%
84%CSAT improvement
·
4→1Workflows
·
↑Turnaround
Project 02
Atlassian Governance Operational Excellence
Continuous Improvement Centre of Excellence
Atlassian · 2023–2024
50+ prioritised initiatives
in 6 months
The problem
Improvement ideas scattered across teams with no way to capture, evaluate, or prioritise. Leaders had no visibility of where effort was going. High-impact work competed with low-value busywork.
My approach
Designed a fit-for-purpose intake and governance framework — structured and lightweight, aligned to how the org actually worked. Effort-impact scoring and a review cadence giving leaders visibility without overhead.
Capture
Intake
Assess
Scoring
Prioritise
Strategy
Sequence
Roadmap
What changed
50+ prioritised initiatives active within 6 months. Leaders could finally see what was worth doing next — and resources flowed toward the highest-value work rather than the loudest requests.
50+ initiatives
50+Initiatives
·
6moTo operate
·
↑Strategic allocation
Project 03
Atlassian Cross-Functional Change Management
Cross-Functional Ways of Working
Atlassian · 2022 · 12-week experiment
30% reduction in
meeting overhead
The problem
Procurement and Workplace Experience teams in silos. Decisions slow, accountability blurry, too much time in meetings not driving outcomes. Adding more process risked making things worse, not better.
My approach
Led a 12-week experiment testing lightweight interventions before committing. Intentional operating rhythms, async delivery, and clearer accountability — focused on decision velocity, not coordination overhead.
Rhythms
Async standups replacing live syncs
Accountability
RACI per initiative type
Transparency
Shared priority dashboards
Velocity
Escalation paths agreed upfront
What changed
Meeting time dropped 30% — not because we mandated fewer meetings, but because people had better ways to stay aligned. Cross-team engagement strengthened. The experiment became a model for other teams.
Before
After−30%
30%Less meetings
·
12wkExperiment
·
↑Decision velocity
Project 04
86400 · Cuscal Agile Delivery Startup Scale-Up
Neobank Mobilisation — Project Sparkle
86400 (Cuscal, acquired by NAB) · 2017–2018
4 cross-functional squads
regulated environment
The problem
Australia's first fully digital neobank needed startup speed inside the compliance requirements of a regulated financial institution. A complex multi-squad program with no playbook — speed and precision both non-negotiable.
My approach
Joined early to build delivery infrastructure from scratch — agile rituals across quarterly PI planning and two-week sprints, coordinating product, engineering, and compliance simultaneously.
Product Engineering Compliance PI Planning 2-wk Sprints Board Reporting
What changed
The neobank launched and scaled. Board reporting gave Cuscal's leadership clear visibility of progress, risks, and investment decisions as the organisation moved at pace.
"Speed and compliance aren't opposites. With the right delivery architecture, you can move fast and stay safe. The governance enables the velocity."
4Squads
·
✓Regulatory compliance
·
↑Board visibility
03 —

Expertise

6 Competencies
01
🏗️
01 / 06
Program & Portfolio Management
Agile, Waterfall, and Hybrid delivery across multi-team environments. Full lifecycle from mobilisation to benefits realisation.
PRINCE2CSPOScrum MasterCAL
02
🤖
02 / 06
AI-Enabled Delivery
Hands-on AI experimentation at Atlassian. Practitioner-level understanding of where AI adds genuine value vs. complexity.
AI FluencyDesign Thinking
03
📐
03 / 06
Governance & PMO Design
Intake frameworks, prioritisation models, and reporting structures that are fit-for-purpose. Governance that enables velocity.
BABOKBPMNITIL
04
🔄
04 / 06
Digital Transformation
End-to-end change across people, process, and technology. From neobank mobilisation to enterprise platform design.
UX FundamentalsPre-Accelerator
05
🎯
05 / 06
Stakeholder & Executive Engagement
Board and executive communication. Building trust across technical, commercial, and operational audiences.
Executive StorytellingMBA
06
📊
06 / 06
Strategic Operations
Translating strategy into delivery rhythms and operating models that stick. MBA-grounded, practitioner-tested across 5 industries.
MBA · USydGrad Cert · UTS
04 —

Contact

Open to work

Let's
work
together.

Open to transformation leadership, strategy & operations, AI program, and Head of PMO roles — Melbourne and remote.

Email me LinkedIn →
Status
Available now
Location
Melbourne, Victoria
Remote
Open to hybrid or fully remote
Email
[email protected]
LinkedIn
linkedin.com/in/kartini-cooper
Targeting
Transformation LeadAI Program ManagerHead of PMOStrategy & Operations